How does the delivery process work?
Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging
What is the range of locations to which Eau Deluxe ships their products?
EauYesNY Ships Worldwide!
My order has been shipped. Now how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
What is the estimated delivery time?
We dispatch most orders within 4-7 business days (excluding Sundays and public holidays)
Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
While we are trying our best to avoid this situation, these products might delay your order.
Are there any shipping charges applicable on my order?
Yes, Shipping Charges are applicable on your based up on the Shipping location and the type of Shipment service.
Below are the Shipping Prices for various Countries:
We Offer FREE first Class Shipping at 4-7 days delivery time.
Standard shipping (3-5 days) for 3.99 USD at $2.99 per Item
Expedited in 2 days for 9.99 USD at $4.99 per Item
Expedited in 1 day ( FedEx Overnight) for 29.99 USD at $9.99 per Item
We provide duty paid shipment to CANADIAN customers
USPS first-class Shipping (10-15 days) for 9.99 USD at $6.99 PerItem
Expedited shipping (7-10 days) for 14.99 USD at $9.99Per Item
We are Offering, Standard Shipping at a rate of 9.99 USD - 14.99 USD and $6.99 per Item
Expedited Shipping at a rate of 29.99 USD depending upon the Shipping Address and $9.99 Per Item.
We Offer FREE Standard Shipping (4-7 days delivery time) and Expedited Shipping at a Price of 29.99 USD and $9.99 Per Item.
For Australia, China, Israel and Singapore
Standard Shipping at a rate of 9.99 USD
Expedited Shipping at a rate of 29.99 USD and $9.99 Per Item
Rest Of the World
USPS First Class Mail International Shipping (10-15 days) for 19.99 USD at $6.99 Per Item
Expedited International Shipping (7-10 days) for 30.99 USD at $9.99 Per Item